See Everything. Respond Faster.

We implement unified observability that detects both reliability issues and security threats through the same platform — with SLOs, not just alerts.

Duration: 6-12 weeks Team: 1-2 Senior SRE/Security Engineers

You might be experiencing...

Frequent production incidents with long resolution times
Alert fatigue — too many alerts, most are noise
No SLOs defined or measured
Security and operations monitoring are separate systems
You learn about outages from your customers
No postmortem process — same incidents keep recurring

Most teams have monitoring. Few have observability. The difference: monitoring tells you something is wrong. Observability tells you why, where, and how to fix it.

We build unified observability that correlates reliability signals with security events — so a suspicious spike in error rates triggers investigation across both dimensions. SLO-based alerting replaces noisy threshold alerts, and blameless postmortems prevent the same incidents from recurring.

Engagement Phases

Week 1-2

Assessment

Audit monitoring stack, analyze incident history, map service dependencies, identify detection gaps for both reliability and security.

Week 3-5

Metrics & Instrumentation

Deploy metrics collection, implement OpenTelemetry, define RED/USE metrics, integrate security event monitoring.

Week 5-8

SLOs & Alerting

Define SLIs/SLOs, configure burn-rate alerts, reduce noise, set up on-call rotation and escalation.

Week 8-12

Tracing, Logs & Incident Management

Distributed tracing, structured logging, audit trail, runtime security (Falco), postmortem process, incident runbooks.

Deliverables

Unified observability stack (metrics, logs, traces, security events)
SLI/SLO definitions with error budget tracking
Burn-rate alerting (reduced noise)
Runtime security monitoring (Falco/Tetragon)
Incident management process and on-call rotation
Blameless postmortem template and process
Incident response runbooks
Executive and service-level dashboards

Before & After

MetricBeforeAfter
Mean Time to Detect>30 min<5 min
Mean Time to Recover>2 hours<30 min
Alert False Positive Rate>50%<10%
Security Event DetectionUnknown/never<15 min

Tools We Use

Prometheus Grafana OpenTelemetry Loki Tempo Falco PagerDuty

Frequently Asked Questions

What is the difference between monitoring and observability?

Monitoring tells you something is wrong. Observability tells you why, where, and how to fix it. We implement full observability with correlated metrics, logs, and traces using OpenTelemetry, Prometheus, Loki, and Tempo — giving you the ability to diagnose issues you have never seen before.

How do SLOs reduce alert fatigue?

SLO-based alerting replaces noisy threshold alerts with burn-rate alerts that only fire when error budgets are being consumed at an unsustainable rate. This typically reduces false positives from over 50% to under 10%, so your team only gets paged for issues that genuinely affect users.

How long does the implementation take?

A typical SRE and observability engagement runs 6-12 weeks. Weeks 1-2 cover assessment, weeks 3-5 handle metrics and instrumentation, weeks 5-8 focus on SLOs and alerting, and weeks 8-12 deliver tracing, logging, runtime security, and incident management processes.

Do you integrate security monitoring with reliability monitoring?

Yes. We build unified observability that correlates reliability signals with security events through the same platform. We deploy Falco or Tetragon for runtime security monitoring, so a suspicious spike in error rates triggers investigation across both reliability and security dimensions.

What is the blameless postmortem process?

Blameless postmortems focus on system failures, not human errors. After every significant incident, we facilitate a structured review that identifies root causes, contributing factors, and action items to prevent recurrence. This process builds a learning culture and prevents the same incidents from recurring.

Get Started for Free

We would be happy to speak with you and arrange a free consultation with our DevOps Expert in Dubai, UAE. 30-minute call, actionable results in days.

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